Terms & Conditions for SMS Communications
Effective Date: February 6, 2025
By opting into SMS communications from Oak + Ash Realty (“Company,” “we,” “us,” or “our”), you agree to the following terms and conditions. Please read them carefully.
1. Consent to Receive SMS Messages
By providing your phone number, you consent to receive SMS messages from us related to real estate and property management services, including but not limited to:
- Property listings and availability updates
- Appointment confirmations and reminders
- Lease renewal notices and tenant communications
- Emergency alerts and maintenance notifications
Message frequency will vary based on your interactions with us.
2. Opting Out or Need for Help
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you re-enroll. If you need help, reply HELP for further assistance.
3. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any fees associated with SMS messages from us.
4. Privacy and Data Security
We respect your privacy and will not share or sell your mobile number or personal information to third parties for marketing purposes. For more details, please review our Privacy Policy below.
5. Carrier Disclaimer
Carriers are not responsible for delayed or undelivered messages. Service may not be available in all areas or with all carriers.
6. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective upon posting. Your continued use of our SMS services constitutes your acceptance of the revised terms.
7. Contact Information
For more information or assistance, contact us at:
📧 info@oakandashrealty.com
📞 817-550-5394
By using our SMS service, you acknowledge that you have read, understood, and agreed to these terms.
SMS Privacy Policy
Effective Date: February 6, 2025
This Privacy Policy outlines how [Your Company Name] (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide through SMS text messaging in connection with our real estate and property management services. By providing your phone number and opting into our SMS communications, you consent to the practices outlined below.
1. Information We Collect
When you opt into SMS communications with us, we collect the following types of information:
- Phone Number: The mobile phone number you provide when signing up for SMS services.
- Any personal information sent to us for lease application/qualification.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To send you SMS messages regarding real estate services, property listings, maintenance updates, appointment reminders, billing information, property management inquiries, and other communications related to your relationship with us.
- To respond to other inquiries and provide customer support.
3. Sharing of Your Information
We do not sell, rent, or share your phone number with third parties for marketing purposes. We may share your information with trusted service providers or contractors who assist us in delivering SMS messages (e.g., SMS gateway providers). These third parties are prohibited from using your information for any purpose other than to assist us in delivering our services.
4. Data Retention
We retain your personal information for as long as needed to provide the SMS services you’ve requested, resolve any issues, comply with legal obligations, and protect our business interests.
5. Your Rights and Choices
- Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, we will send you a confirmation message and cease further communication unless you re-opt-in.
- Access and Control: You can request access to your information, correct any inaccuracies, or request that we delete your information by contacting us directly. Please note that we may need to retain certain data for legal, accounting, or regulatory purposes.
6. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Services
Our SMS services may contain links to third-party websites or services. These links are provided for your convenience, but we are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about our SMS Privacy Policy, please contact us at:
📧 info@oakandashrealty.com
📞 817-550-5394
By using our SMS services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
